SUPPORT
Frequently Asked Questions
1 . What is Haptikos?
Haptikos is an advanced haptic technology platform that combines hardware and software to deliver precise motion tracking and realistic touch feedback for immersive digital interactions. Haptikos consists of the Haptikos Exoskeletons, a high-precision motion tracking and haptic feedback system that captures hand movements and simulates real-world touch sensations, and Haptik_OS, the software ecosystem, Haptikos App and Haptikos Unity SDK, that powers Haptikos exoskeletons, enabling calibration, customization, and seamless integration with XR and robotics applications.
2 . Who can benefit from Haptikos?
3 . How does Haptikos differ from other haptic glove/ solution?
4 . How does Haptikos work
5 . Do I need external sensor for Haptikos
6 . Is Haptikos wireless
7 . What is Haptikos_OS
8 . Is Haptik_OS separate from Haptikos exoskeletons?
9 . Do I need to purchase Haptik_OS separately?
10 . Can I use Haptikos exoskeletons without Haptik_OS?
11 . Which platforms does Haptik_OS support?
12 . How easy is it to integrate Haptikos into my application?
13 . Can I create custom interactions?
14 . How can I get support?
Licensing Information
Effective Date: June 10, 2025
1. HARDWARE OWNERSHIP
2. SOFTWARE ACCESS AND ACTIVATION
Haptikos provides two software components to support your use of the exoskeleton system:
The Haptikos App is a native desktop application for:
- Device setup and connection
- User profile creation
- One-pose calibration
- Real-time hand motion tracking
- Recording and playback of hand data
License Terms:
The Haptikos App is included free of charge for the first 12 months following the activation of your Haptikos exoskeleton.
After the first year, continued use of the app may require a subscription or maintenance plan, depending on your support agreement.
b. Haptikos Unity SDK
- Full integration with Unity, Open XR and Meta SDK
- Grabbables and physics-based interactions
- Haptic feedback framework
- Gesture recognition framework
- Developer utilities and ecosystem functionalities
Access to the Haptikos Unity SDK requires a separate, paid annual license. Your SDK license is valid for 365 consecutive days from the date of first login.
c. OTP-Based Activation
Access to Haptikos software is managed through a secure One-Time Password (OTP) procedure via the Haptikos App:
- If you have purchased a Haptikos exoskeleton, you will receive an OTP to activate the Haptikos App.
- If you have also purchased a Unity SDK license, the OTP will unlock both the App and SDK.
- If no SDK license is linked to your account, the OTP will grant App-only access.
3. SOFTWARE LICENSE TERMS
All Haptikos software is provided under a limited, non-exclusive, non-transferable license for use solely with Haptikos hardware.
You May :
- Install and use the software on compatible devices.
- Access and use updates released during your license period.
You May :
- Reverse engineer, decompile, or modify the software or firmware.
- Use the software with non-Haptikos devices.
- Sell or sublicense the SDK or App independently.
- Share login or license credentials with third parties.
4. FIRMWARE USE
Access to Haptikos software is managed through a secure One-Time Password (OTP) procedure via the Haptikos App:
- Termination of your license
- Voiding of product warranty
- Loss of technical support
5. INTELLECTUAL PROPERTY
- All hardware designs, software code, firmware, trademarks, and associated technologies are the intellectual property of Quanta & Qualia PCC, the company behind Haptikos. These are protected by international copyright and trademark laws.
6. TERMINATION OF LICENSE
- Violate any terms outlined in this agreement
- Attempt to misuse, copy, or tamper with our software or hardware.
- Upon termination, you must cease all use and destroy any copies of the software in your possession.